Quality Assurance
Quality assurance in GCLP
As an independent team dedicated to GCLP compliance, we review the planning, execution, and results of sample analysis in clinical trials to ensure reliability. Our commitment to continuous quality improvement and strict regulatory adherence guarantees trustworthy analyses.

Procedure for sample analytical audit

Privacy Policy of APACE Co., Ltd. APACE Co., Ltd. (hereinafter referred to as "the Company") values your personal information and complies with the "Act on Promotion of Information and Communications Network Utilization and Information Protection."
Through this Privacy Policy, the Company informs you of how your personal information is used and managed, and the measures in place to protect it. Any changes to the Privacy Policy will be notified via the website’s announcement section or through individual notifications.
o Effective Date of this Policy: November 25, 2019
- ■ Personal Information Collected
- The Company collects the following personal information to provide consultation and related services:
- [Online Inquiry]
- - Collected items: Name, contact information, email address, and inquiry details.
- ■ Purpose of Collecting and Using Personal Information
- The collected personal information is used for the following purposes:
- To fulfill service-related agreements and respond to inquiries.
- ■ Retention and Usage Period of Personal Information
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In principle, the Company promptly destroys personal information once its purpose is achieved.
However, if retention is required by relevant laws, the Company retains the information for a specified period as follows:
- Basis for retention items and payment record retention
- - Records of contracts or withdrawal of subscriptions : 5 years (pursuant to the Act on the Consumer Protection in Electronic Commerce)
- - Records of payments and supply of goods: 5 years (pursuant to the Act on the Consumer Protection in Electronic Commerce)
- - Records of consumer complaints or dispute resolution: 3 years (pursuant to the Act on the Consumer Protection in Electronic Commerce)
- ■ Procedures and Methods for Personal Information Destruction
- When personal information is no longer required, the Company follows these destruction procedures and methods:
- - Destruction Procedures
Information entered by users is transferred to a separate database (or a document storage for hard copies) after the purpose is achieved.
It is stored for a certain period based on the Company’s internal policies and relevant laws before being destroyed.
Information stored in the separate database is not used for any purpose other than legal obligations. - - Destruction Methods
Personal information in electronic form is permanently deleted using technical methods that prevent recovery.
- ■ Provision of Personal Information to Third Parties
- The Company does not share personal information with external parties without prior consent, except in the following cases:
- When users have provided prior consent. When required by law or for investigation purposes, in compliance with the procedures and methods stipulated by relevant laws.
- ■ Delegation of Collected Personal Information
- To provide services, the Company may delegate the management of collected personal information to external specialists as follows:
- - Service Provider: Devmon Co., Ltd.
- - Purpose: Website and system management (hosting/maintenance).
- ■ Rights of Users and Legal Representatives and How to Exercise Them
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Users can view or modify their personal information at any time and may also request to cancel their membership.
To view or modify personal information, users can click on "Edit Personal Information" (or "Modify Member Information"). For membership cancellation (withdrawal of consent), users can click "Delete Account" and follow the identity verification process.
Once verified, users can directly view, correct, or delete their information.
Alternatively, users may contact the Privacy Officer via mail, phone, or email, and the Company will promptly take the necessary actions.
If users request corrections to their personal information, the Company will not use or share the information until the corrections are complete.
If incorrect personal information has already been shared with third parties, the Company will promptly notify the third parties of the correction request to ensure that the corrections are applied.
Personal information deleted or canceled at the user's request will be handled as outlined in the "Retention and Usage Period of Personal Information" section and will not be viewed or used for any other purpose.
For users under the age of 14, their legal representatives have the right to view, modify, or withdraw consent for the collection of the child's personal information.
- ■ Installation, Operation, and Rejection of Automatic Information Collection Devices
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The Company uses cookies to store and retrieve user information as needed.
What are cookies? Cookies are small text files sent by the server operating the website to your browser and stored on your computer's hard drive.
- We use cookies for the following purposes
- - Purpose of Using Cookies
To analyze user visit frequency and activity, identify user preferences and areas of interest,
track participation in various events, and assess visit frequency for targeted marketing and personalized services. - - How to Refuse Cookies Users
have the option to manage cookie settings via their web browser:
Users can allow all cookies, receive a notification when cookies are stored, or block all cookies. - - Settings Example
For Internet Explorer: Go to "Tools" > "Internet Options" > "Privacy" in the browser menu.
Note: If you refuse cookies, some services may be unavailable or function improperly.
- ■ Privacy Inquiries and Support Services
- The Company designates a relevant department and a Privacy Officer to protect customers' personal information and address related complaints.
Customer Service and Personal Information Inquiries
- Phone : +82-2-2265-5556 (For other inquiries: Press 0)
- Email : snu.apace@apace.co.k
■ Customer Support for Privacy-Related Issues
For inquiries or complaints regarding personal information, users can contact the Privacy Officer at the Company. The Company aims to address issues promptly and thoroughly.
Users may also contact the following organizations for additional assistance:
- Personal Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
- Privacy Infringement Report Center: 118 (privacy.kisa.or.kr)
- Cybercrime Investigation Division, Supreme Prosecutors’ Office: 1301 (www.spo.go.kr)
- Cyber Bureau, National Police Agency: 182 (cyberbureau.police.go.kr)